Owens & Minor, a Fortune 300 healthcare company, provides critical supply chain solutions and medical products to healthcare providers globally. With a strong focus on leadership development, the company sought to enhance its talent pool and prepare top performers for more complex responsibilities in an increasingly dynamic industry.
The challenge
Owens & Minor faced the challenge of developing key leadership skills—such as strategic thinking, business acumen, communication, and inclusive leadership—across its directors, senior directors, and VPs. The organization needed a scalable solution that could deliver highly personalized development opportunities tailored to the unique needs and objectives of its leadership teams. Their goal was to equip leaders with the skills and insights necessary to take on greater challenges and drive organizational success.
The partnership with Growthspace
To address these leadership development needs, Owens & Minor partnered with Growthspace to implement a customized skill-building program. Growthspace’s AI-driven platform allowed for precision matching of participants with expert coaches who aligned with their specific leadership development goals. The partnership provided Owens & Minor with a structured approach to leadership growth that was both scalable and individualized.
Program details
To address these challenges, ServiceNow ServiceNow partnered with Growthspace to implement a growth and development program with the following key elements:
Focus: Strengthening strategic thinking, business acumen, communication, and inclusive leadership.
Target Audience: Directors, Senior Directors, and VPs.
Duration: Four months, beginning with an in-person program kickoff.
Type: 1:1 skill development sessions, participant-led coaching, and workshops.
The program incorporated short, targeted sprints designed to provide leaders with actionable insights that could be applied immediately to their roles. This structure allowed Owens & Minor to invest in leadership development at scale while maintaining a personalized approach for each participant.
Impact and results
The partnership with Growthspace delivered substantial results:
75% of direct managers reported measurable improvements in participants’ key performance indicators (KPIs).
90% of participants felt that their skill development sprints enabled them to successfully meet their professional growth objectives.
Carlos Guerra, Senior Vice President of Human Resources, praised the personalized approach, stating, “Growthspace was a great way for us to offer leadership development that was specific to each participant’s needs. It provided our leaders with a structured, personalized approach to development that ultimately delivered measurable results.”
Participants emphasized the program’s focus on strategic thinking and business acumen, noting how the insights gained were directly applicable to their daily responsibilities and decision-making processes.
Empowering leadership growth at Owens & Minor
Owens & Minor’s partnership with Growthspace empowered the company’s top leaders to develop critical leadership skills aligned with their professional goals and company priorities. The combination of 1:1 personalized coaching, focused skill-building, and targeted workshops led to measurable improvements in KPIs, enhanced leadership readiness, and increased confidence among participants. By investing in a scalable yet individualized development approach, Owens & Minor ensured the growth of its leadership pipeline while driving organizational success.
To learn more about Owens & Minor‘s experience with Growthspace, watch the video below:
