Employee feedback has been overwhelmingly positive… Growthspace’s precise expert matching significantly enhances the coaching experience for everyone involved, and makes them feel we created this experience just for them.”
Maytal Rubinstein,
Knowledge Management & Learning
How it works
Define the skill to develop.
Our AI translates business
challenges into skill gaps,
based on feedback from
managers or participants.
Match teams
with domain experts
based on relevant skills,
experience, and industry
knowledge
Conduct five group
sessions with up to
six participants per team
Measure outcomes
using feedback from
participants and managers
against predefined goals
Find the right expert for your team, based on skills, background, and expertise
Our AI carefully considers your team’s
goals, background, location, language,
and learning styles, along with the
expert’s experience. It searches through
our pool of over 2,500 global experts
and suggests the top three matches.
You can then review their profiles,
ratings, and reviews to select the best fit.
Upskilling designed for your organization and your team’s unique challenges
- Support any team with a common
goal, from functional to cross functional,
and all managerial levels - Select from in-demand topics or collaborate with an expert
to create your own - Admins and team leaders provide
context to guide the sessions - Measure success with customized
feedback from participants
and managers
Measure the impact of team upskilling on business KPIs
Start by defining the team’s challenges
and desired outcomes. The platform allows
you to create and manage the program
while continuously tracking its impact
through participant and manager feedback.
In-demand topics you can build on and customize to your people’s challenges and goals.
Customer-centricity and service
Execution and achievement
Organizational transformation
Team cohesion and collaboration
Customer-focused problem solving
- Empower your team to deliver exceptional services through innovation and design-thinking best practices.
- Ideal for teams tasked with product development, service improvement, or problem-solving that requires creative and user-centered approaches, especially when there’s a need to shift towards a more innovative, iterative approach to challenges.
Customer-first culture
- Transform your team into customer-centric champions, cultivating a culture where every employee puts the customer at the center of everything they do.
- Ideal for teams or departments directly interacting with clients or customers, especially if feedback indicates a gap in understanding or meeting customer needs.
Service excellence
- Elevate your team’s ability to enhance customer satisfaction, fostering clarity and alignment across stakeholder interactions.
- This solution is best suited for when a team needs to deepen its customer engagement and improve service delivery, particularly if feedback indicates a gap in understanding customer needs or if there’s a need to elevate service standards in a competitive market.
Goal setting and execution
- Help your team become high-performing and walk away with tools and practices to manage both your and their priorities effectively and drive impact together.
- Ideal for teams that struggle with meeting their targets or need a more structured approach to achieving their objectives.
Project management
- Elevate your team’s project management prowess, ensuring on-time, under-budget, and high quality project delivery.
- This is particularly relevant for when teams are managing complex projects with many moving parts and need to enhance their project management skills.
Process excellence and workflow improvements
- Boost your team’s execution and performance through mastering process excellence methodologies and process improvement best practices, ensuring sustained enhancements with strong commitment and buy-in.
- Suitable for teams experiencing bottlenecks, inefficiencies, or quality issues in their workflows.
Resilience
- Enable your team to teams develop the mindset and skills needed to adapt, recover, and thrive in the face of challenges and uncertainty, enhancing team engagement and resilience for overall team growth and success.
- Ideal for teams that are facing high levels of stress, change, or uncertainty and need to build resilience to maintain performance.
Change management
- Strengthen your group’s ability to manage, champion, and/or implement organizational changes.
- This is particularly relevant for teams that are resistant to change or that need support navigating through the transition.
Merger and acquisitions
- Equip your team with the strategies and insights needed to thrive during the complex transition of a merger or acquisition, ensuring continuity, morale, and performance.
- Ideal for teams involved in, or affected by, mergers and acquisitions that need to navigate the complexities and challenges of integrating different cultures, processes, or systems.
Alignment and ways of working
- Foster unity and efficiency within your team for seamless collaboration.
- Ideal to help establish a unified direction and understanding of how to work together effectively.
Communication and productive conflict
- Boost team effectiveness by embracing diverse communication techniques, productive conflict, recognizing unique strengths, and cultivating a culture of trust and responsibility.
- Best suited for when teams need to foster a more open, trusting environment for communication or when conflicts are not being resolved in a way that contributes to the team.
Cross-functional collaboration
- Enhance your team’s collaborative skills for better cross-functional teamwork.
- Ideal for organizations looking to enhance inter-departmental communication and collaboration on projects, especially where projects require input from multiple departments.
Productivity and collaboration
Help your team become high-performing and walk away with tools and practices to manage your and their priorities effectively and drive impact together.
Skill set:
- High-performing teams: Goal/OKR setting and tracking
- Effective prioritization and delegation
- Interface management of internal stakeholders
- Building trust-based relationships
- Managing meetings, synced or not
Interfaces and cross-teams collaboration
Get your team to drive higher impact in the organization by learning how to build trust-based relationships with other teams, functions, levels, and cultures.
Skill set:
- Matrix work and interface management
- Cross-cultural communication
- Creating sync cadences for meetings and reporting
- Upwards communication
- Conflict resolution and escalation management
Team building and effective communication
Optimize your team’s roles, skills, and contributions to make work more effective and improve overall engagement. Team building incorporates the alignment of goals, responsibilities, priorities, and procedures resulting in the team achieving its goals.
Skill set:
- Team mission, vision, R&Rs, and persona
- Team culture and org values
- SWOT
- Building relationships: Styles and communication
- Effective prioritization and delegation
Communication skills: Verbal, written, and presentation
Make your team great communicators and build their delivery capabilities to better lead meetings, give presentations, and handle conflicts
Skill set:
- Structure your narrative with storytelling
- Speaking in front of others
- WIIFM approach (know your audience)
- Communication channels and routines: Effective meeting management, email writing, and how to use Slack
Organizational transformation
Prepare your team to respond effectively to shifts, unexpected, and planned changes.
Skill set:
- M&A from due diligence to integration
- Risk mitigation and decisions making in times of uncertainty
- Creating change communication plans
- Emotional reactions to change
- Measuring the impact of change and running lessons learned
Agile management
Get your team to adopt agile management principles and practices to manage their tasks, and walk away with new project management tools to deliver value to your customers.
Skill set:
- Agile 101: Key principles of the agile manifesto
- Agile life cycle: Break projects down to sprints and iterations
- Drive adoption with metrics and measurements
HR and HRBP as strategic partners to the business
Help your team build a holistic understanding of the company’s talent strategy, design, and lead initiatives that deliver business ROI, and directly engage in coaching partnerships.
Skill set:
- Building HR infrastructure and practices from the ground up
- Client management and HR internal interfaces
- Taking execution/project management to the next level
- HRBP R&R and practices
- HRBP as a coach
Design thinking and UX
Help your team learn how to plan and prototype user-centered designs while working together. Upgrade your team’s ability to meet customers’ needs and bring a competitive advantage.
Skill set:
- Understanding the customer needs and context, their social, emotional, and physical needs
- Translate customer needs into solutions
- Using ideation to develop new solutions and test them
Turn your team challenges into opportunities
We needed a platform that could help us address two big development challenges; we could work in a very targeted fashion toward helping employees make those gradual leaps. It’s about realizing that success comes from taking small steps each day.”
Frequently Asked Questions
What topics do you support with team coaching?
We have a list of in-demand topics for you to choose from, each is based on multiple skill sets.
What’s considered a team for team coaching?
A team is any group of up to six employees who share a desired outcome. It could be an HR team that wants to improve its internal consulting capabilities, a cross-functional team that’s been tasked with a shared project, mid-level managers that need to drive team performance or a group of individuals working on their communication skills. We find this group size ideal for discussing concrete issues and coming up with actionable plans in an intimate setting that promotes collaboration and accountability.
Do team leaders attend the sessions?
Yes, the manager meets the expert before the program to provide information about the team, their challenges, behaviors, and routines. In that way, they set the program’s goals and guide the discussion, after which they attend the sessions with the team.
How do you match an expert to a team?
Our AI-based matching algorithm takes into account the programs’ desired outcome and topic, the team’s background, location, language, and learning styles, and the experts’ expertise. All of these put together guarantee the best-fit expert to lead the sessions.
What’s the time commitment required from participants?
Team coaching typically consists of five one-hour sessions, so overall five hours. Experts may provide resources or short assignments between sessions, and we ask participants to provide feedback. All in all, it’s a focused program with a limited time commitment.